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Our Newsletter


Shipping & Returns

Shipping

Shipping is free within the United Stated for all orders. For other countries, the minimum is $15.00 per order. We have partnered with many medical providers and have shipping centers in many countries to get your orders to you as fast as we can.

We currently ship to: Australia, France, Finland, Japan, Kuwait, Saudi Arabia, Philippines, New Zealand, Swiss, Sweden, United Kingdom, Portugal and many more countries.

Your items will be shipped within 48 hours of your order, unless the item is not in stock. In that case, we'll notify you of the estimate shipping date. The estimate time of delivery is 5-7 business days from the date of your order. International may take up to 20 business days or more depending on your country's custom processing time.

Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.